Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect the following information when you use the Souq Aljouma platform: • Registration Information: Name, email, phone number, city. • Profile Information: Profile photo, bio, seller type. • Listing Information: Product details, photos, prices, geographic location. • Usage Data: Browsing history, searches, interactions with listings. • Device Information: Browser type, operating system, IP address.

2. How We Use Information

We use collected information for the following purposes: • Operating and improving the platform and its services. • Personalizing user experience and showing relevant listings. • Communicating with you about your account and listings. • Ensuring platform security and preventing fraud. • Analyzing usage patterns to develop the platform. • Complying with legal requirements.

3. Information Sharing

We do not sell your personal information to third parties. We may share information in the following cases: • With other users: Your name and public profile information are visible to other users. • Service providers: We use third-party services for image hosting and analytics. • Legal requirements: We may disclose information in response to court orders or legal requirements.

4. Data Protection

We take appropriate security measures to protect your personal information, including: • Encrypting data in transit using HTTPS. • Encrypting passwords using secure algorithms. • Monitoring for unauthorized access. • Regular data backups.

5. Your Rights

You have the following rights regarding your personal data: • Access: You can request a copy of your personal data. • Correction: You can update your information through account settings. • Deletion: You can request deletion of your account and data. • Objection: You can object to processing of your data for marketing purposes. • Privacy Settings: You can control who sees your information through privacy settings.

6. Cookies

We use cookies to improve your experience on the platform. These include: • Essential cookies: Necessary for platform operation (login, security). • Analytics cookies: To understand how the platform is used. • Preference cookies: To remember your preferences (language, location).

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a notification on the platform.

8. Contact

If you have any questions about the Privacy Policy, you can reach us through the contact page.